Firewall is Malfunctioning (Firewall driver is not loaded)

Product: Symantec Endpoint Protection 12.x (Client)

In case observed "Firewall is Malfunctioning" status with SEP after install & "Firewall driver is not loaded" for pointing mouse cursor over SEP system tray icon. Try to do the following to resolve the problem

Manuall steps to bind teefer driver to NIC

1. Open properties of NIC adapter.

2. Click Install and select 'Service' and then click 'Add'

3. Click 'Have Disk' and browse to "<Symantec install path>\12.x.xxxx.xxxx.xxx\Bin"

4. Based on the OS, select 'teefer.inf' file from followng folder and install.

TeeferVista (winVista & win7)TeeferWin8 (Win8 and above)TeeferXP (winXP & win2003)

5. Reboot machine and check.