Attend this webinar to learn about the new features and capabilities for configuration now available with ServiceDesk 7.5 for quick, effective remediation of end-user incidents, system problems and change management.
Topics / Agenda:
Incident Classification
Service Queues and Routing Rules
SLA Management
Automated Notifications
Rulesets
Best Practices
WebEx details will be sent prior to the webcast event.
Register here: http://bit.ly/VhId6o