Hello! I’m Sheila Jordan, Chief Information Officer at Symantec. Starting this month, you’ll find a series of blogs written by me and my IT leadership team on a variety of topics I believe you’ll find both compelling and useful.
In my three years at Symantec, I’ve traveled a truly amazing technology transformation journey. And, in my conversations with Symantec customers, I’ve discovered that many of you are quite interested in learning from our experience.
So, our new IT Showcase blog series is a forum to share some of our major initiatives, the challenges we’ve faced, how we overcame them, our lessons learned, and recommendations for how you can benefit from our travels—the obstacles that we had to overcome and the benefits received. Many of these initiatives are ultimately about business transformation. More than ever, CIOs are being asked to help a company transform their business through more efficient and effective use of technology. Additionally, I would be remiss if I didn’t mention that, by delivering a transformation and cleaning things up along the way by reducing legacy footprint, you can lead your company to a much more secure environment and one that is simply less complex.
Over the next few weeks and months, you’ll learn more about:
Insourcing an entire IT organization from an outsourced model: where to start and how to stay true to the mission.
How best to shut down a legacy IT environment (we have deleted over 400 applications and 3,000 servers in the past 12 months).
Benefits of a service owner-led IT organization:when all is said and done, it’s all about world class employees.
Developing a strategy to move to hybrid cloud and executing flawlessly.
Governing cloud adoption company-wide, ensuring governance includes a lens across the enterprise, operational costs and security.
Developing, testing and rolling out a new business model onto to a “frictionless subscription platform.”
Integrating acquired companies:Blue Coat and LifeLock and how to do them simultaneously while keeping your sanity.
Transforming and consolidating ERP including moving ERP to private cloud infrastructure.
How IT reduced costs and improved quality of service over 12 consecutive quarters, and driving all of the transformation mentioned above.
Symantec on Symantec:how we use Symantec security products across the entire IT infrastructure.
Best creation, engagement and utilization of our world-class offshore team.
In an interview last month with The Wall Street Journal, I was asked about many of these transformation issues. Check out the final article: Symantec CIO Builds Off Company Acquisitions to Transform IT.
I hope this whets your appetite for our upcoming blog series. First topic: insourcing an entire IT organization from an outsourced model.
I look forward to hearing your comments and answering your questions!