Starting November 2016, Symantec will begin rolling out the next version of the Email Quarantine to Symantec Email Security.cloud customers.
The latest version of the Symantec Email Quarantine includes a number of new features and improvements including:
- Administrators can quarantine emails based on Data Protection and Image Control policies
- New, mobile-optimized experience for users
- Users can release emails to administrators for further investigation
- Administrators have greater visibility into quarantine usage through enhanced reporting
- Clear differentiation between spam and new data protection/image control emails
- New email information such as attachment names and email direction
For existing customers using the Email Quarantine in Symantec Email Security.cloud, no action is required to obtain these additional capabilities. Customers can begin using the new Email Quarantine and leverage the Email Security.cloud admin console to configure Data Protection and/or Image Control policies for the quarantine.
Current Symantec Message Manager customers will automatically be migrated and new emails will be directed to the new Email Quarantine so that customers can access their data using the new portal. Migration dates will be published in the News section of the Email Security.cloud admin console.
Email Quarantine configuration options can be found in the Quarantine Settings page, which will be moved from Services > Anti-Spam > Quarantine to Services > Email Quarantine
In order to provide you with the necessary resources and knowledge to support these new capabilities, we have posted several videos and quick start guides with helpful content on the new look and feel:
Videos:
- Configuring Your Services to Use Symantec Email Quarantine
- Managing User Permissions for the Symantec Email Quarantine
- Managing the Symantec Email Quarantine Platform
- Configuring Defaults in the Symantec Email Quarantine
Quick Start Guides: