Please be advised that Symantec™ Symantec Mobility Suite (SMS) and its associated products have been discontinued for sale/license extensions and are no longer available through our direct sales teams or partner channels as of September 5, 2016.
Symantec is focusing on unified endpoint management and protection capabilities for traditional endpoints (laptops, desktops, and servers) as well as modern endpoints (mobile devices, tablets) and will continue to invest in these capabilities. Our goal is to provide customers with an industry-leading portfolio of solutions that includes DCS, SEP, DLP, Encryption, Secure Web Gateways, and more.
Symantec has concluded that Mobility Suite does not have a place in the new unified security strategy. Mobility Suite’s share of the EMM market had been declining and it would require significant investment to become on par with and eventually surpass the current market leaders. Given that the key tenant of the unified security strategy is to provide customers with cloud-based solutions moving forward, the decision was made to discontinue investing in SMS and focus on next generation unified security solutions.
Although we are announcing this end of life (EOL), Symantec is committed to supporting existing SMS customers until September 2017 so they may have sufficient time to select and transition to a new solution.
In order to support latest Operating System updates,
- We have released SMS 5.5.1 to support iOS10 on Sep 20th, 2016 and published our workforce apps (work mail and work web) on the Apple App Store
- We are coming up with SMS 5.5.2 (tentatively targeted for an October release) to support android7 (Nougat), which will be the final release of the product.
- We will continue to provide maintenance updates for the product throughout the support life.
- Existing On-Prem SMS customers can continue to download the product releases from flexnet and can upgrade their environment.
Technical Support:
- Support will be offered until September 2017 and no changes are being made to the support SLA.
- There is no provision to extend the support beyond September 2017.
For more information, please contact your Symantec Account Representative.