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Why this IPv4 Address is shown in "Resource Manager" when managed client has 2 NICs

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Why there is only this IPv4 Address of managed client is shown on "Resource Manager" page, although client has more than 1 Network Adapter?

2NICs_2.jpg

Answer:

  • "Symantec Managemet Agent" sends basic inventory, according to Network Adapters order on managed client PC, therefore we see IPv4 address of first NIC in "Resource Manager" page of managed client PC (as it is shown above).

How to check NIC order on managed client PC?

  • Go to managed client PC  Open  Control Panel\Network and Internet\Network Connections and click "Alt" button now you will see "Advanced Settings..." menu

Advanced2.jpg

  • And there you will see order of your Network Adapters on managed client PC

Order.jpg

If you will change NIC order and send basic inventory, then you will see IPv4 address of 1st NIC of managed client PC in "Resource Manager" page of this managed client PC

Note! Pay attention that unexpected changing of NIC order on managed client PC, may lead to network problems on client computer (Depends on your network infrastructure settings, etc), therefore don't change NIC order just to see a favourite IPv4 address instead of previous IPv4 Address of your managed client in "Resource Manager"


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