I am pleased to note that for the 12th consecutive year, Symantec is positioned as a Leader in the Gartner Magic Quadrant for Managed Security Service Providers.
In the recently released report, Gartner notes that security staffing and budget issues drive companies to contract with a Managed Security Services Provider (MSSP), and a big consideration for purchase is the MSSP’s understanding of the threat landscape.
Symantec’s MSS is strong in Gartner’s identified drivers for purchase, specifically, our broad threat visibility, threat intelligence and customer portal that enables customers to efficiently access comprehensive features for alerts, log search, reporting and workflow.
I am very proud of Symantec and our MSS team for their skills, their technical innovation and their customer service. Being recognized as a Leader in the Gartner Magic Quadrant underscores the value we provide to companies now and in the future. As the threat environment continues to expand and pose new challenges, we will continue to build upon those qualities that differentiate us in the market:
- Ability to accelerate early detection and response to targeted attacks – Gartner substantiates Symantec’s leadership in this emerging driver for buyers. This is based on our global insight into emerging threats and our ability to leverage advanced analytics to identify threats or anomalies in security data.
- Global reach– Gartner highlights our global coverages, local language support and SOCs. We have 6 SOCs located throughout the world.
- Designated teams– With our global coverage, customers are assigned a service manager, “a primary SOC in their regions and a designated team of analysts” who are familiar with their needs and issues. These dedicated analysts provide continuity, enabling customers to manage their global issues seamlessly.
- Deep Sight Intelligence -- Gartner makes note of Symantec’s threat intelligence as a differentiator and recommends that, “Prospective MSS buyers with threat management use cases should highly weight MSSPs’ threat research and security intelligence capabilities”.
- Flexible pricing model–Symantec offers one price based on company size, not the number of devices transmitting data. This is a strong alternative to the industry’s device-based pricing approach.
- Fully integrated solution– MSS customers have the option to purchase a fully integrated suite of Cyber Security Services, including Deep Sight Intelligence, Managed Security Services, Incident Response, Readiness and Security Education and Simulation.
A great big thank you to our customers and to everyone on the MSS team for making this important achievement possible.
Download and read the full report here.
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