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DS 7.6 Creating PXE WinPE Preboot Image Fails To Start BootWiz

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Log shows ERROR::CopyImagingToolsForPXEImages()function have failed.

SYMPTOMS:

In Symantec Deployment Solution 7.6, creating a new WinPE preboot environment for PXE (x86 or x64) will fail.  BootWiz will not launch to create the environment. 

The "Altiris Log Viewer" on the Notification Server will show instances of the following errors:

ERROR::CopyImagingToolsForPXEImages()function have failed.

For x64 - Failed  in CopyFile. source Path=C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Imaging\{<GUID>}\cache\Ghost\x64\OmniFs64.exe and dest path = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Bootwiz\{<GUID>}\cache\bootwiz\oem\DS\winpe\x64\Base\Program Files\Symantec\Deployment\Ghost\OmniFs64.exe. Windows Error Code=5

For x86 - Failed  in CopyFile. source Path=C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Imaging\{<GUID>}\cache\Ghost\x86\OmniFs32.exe and dest path = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Bootwiz\{<GUID>}\cache\bootwiz\oem\DS\winpe\x86\Base\Program Files\Symantec\Deployment\Ghost\OmniFs32.exe. Windows Error Code=5

ROOT CAUSE:

"Windows Error Code=5" represents an Access Denied error.  This is the result of a "Read-Only" flag being set on the destination OmniFs64.exe and OmniFs32.exe files.

RESOLUTION:

Navigate in Explorer to:

For x64 - C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Bootwiz\{<GUID>}\cache\bootwiz\oem\DS\winpe\x64\Base\Program Files\Symantec\Deployment\Ghost\

For x86 - C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Bootwiz\{<GUID>}\cache\bootwiz\oem\DS\winpe\x86\Base\Program Files\Symantec\Deployment\Ghost\

Right-click the "OmniFs64.exe" file (for x64) and/or the "OmniFs32.exe" file (for x86) and click Properties.  Remove the check next to "Read-only" in the Attributes section of the General tab.  Click "Apply" and "Ok."

You can then initiate the creation of the PXE Preboot Configuration.

NOTE: This issue was discovered on a fresh installation of Symantec Deployment Solution 7.6 on Windows Server 2008 R2.


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