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summary Partners,
Your customers may be experiencing issues pertaining to one or both of the following:
- SEP 11 End of Service Life
- Discontinuation of SEP 11 Virus Definitions
Please see this article for help with any of these issues that was just posted in the Security Community: https://www-secure.symantec.com/connect/articles/important-information-re-sep-11-eosl-and-discontinuation-sep-11-virus-definitions