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DS 7.5 - Error: Windows failed to start. A recent hardware or software change might be the cause.

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Windows boot manager error at startup
  • Problem:

When booting an "unknown" machine, the following error is shown at startup:

Windows Boot Manager

Windows failed to start. A recent hardware or software change might be the cause.

Status: 0xc000000f

99.jpg

  • Cause:

boot.wim missing or corrupted at Site Server location:

C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\Images\WinPE 4_0 x64\x64\sources

102.jpg

please note the folder WinPE 4_0 x64 correspond to my custom WinPE x64 pre-boot configuration:

103.jpg

and NBS is set to respond to "unknown" computers using the WinPE 4_0 x64 pre-boot configuration:

104.jpg

  • Solution:

Re-create the preboot environment and make sure bootwiz.exe is running at the site server for re-creating boot.wim

If bootwiz.exe does not start, troubleshoot bootwiz.exe:

http://www.symantec.com/docs/TECH211409

check boot.wim has been created or date and time have been updated:

105.jpg

If successful the client will then boot into Automation, register with the SMP and, in my example, launch "initial deployment" or run the next assigned task :

106.jpg

NOTE:

If you found the above information useful, please give this article a thumbs-up(top right of the post) or add a comment below. Your feedback will help the Symantec tech community – Thank you, Mauro


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