- Error:
From automation DSTask.log when running a SOI:
(location: X:\program files\symantec\deployment\logs\dstask.log)
[2015/01/14 17:11:17.312 1664:656 1] ****** ExecuteClass:: In ExecuteCommandNoUser ******
[2015/01/14 17:11:17.312 1664:656 1] ExecuteClass::Module Name = Z:\sources\setup.exe
[2015/01/14 17:11:17.312 1664:656 1] ExecuteClass::Commandline = /noreboot /unattend:X:\Unattend_Inventory_Wind7_SP1.xml
[2015/01/14 17:11:17.312 1664:656 2] ExecuteCommand.cpp@1889 calling ExecuteClass::ExecuteCommandNoUser().
[2015/01/14 17:11:17.312 1664:656 2] ExecuteClass::@1922 Application Name is NOT NULL.
[2015/01/14 17:11:17.312 1664:656 2] ExecuteClass::@1935 Command line is NOT NULL.
[2015/01/14 17:11:17.312 1664:656 2] common\util\ExecuteCommand.cpp@1939 ExecuteClass::ExecuteCommandNoUser() - StopTaskCmdReceived = 0
[2015/01/14 17:11:17.312 1664:656 2] ExecuteClass::@1962 nResult =0 ,dwExitCode=0
[2015/01/14 17:11:17.312 1664:656 0] File:common\util\ExecuteCommand.cpp,Line:4336 ERROR: Exception has occured in File ExecuteCommand.cpp at Line No 1967. Type of exception is GeneralError. Error is Default Message: Exception in ExecuteClassException. Error Description is "Unable to create new process". Value of Windows error code = 6 and message is " The handle is invalid.
"[2015/01/14 17:11:17.312 1664:656 2] common\util\ExecuteCommand.cpp@4388 ExecuteClass::SetResult() - StopTaskCmdReceived = 0
[2015/01/14 17:11:17.312 1664:656 2] common\util\ExecuteCommand.cpp:util::ExecuteClass::SetResult():4406. Value of nResult(@ReturnValue) = 1, Value of bResult(@Success) = 0
[2015/01/14 17:11:17.312 1664:656 2] common\util\ExecuteCommand.cpp@4425 Output @errorMessage=Exception has occured in File ExecuteCommand.cpp at Line No 1967. Type of exception is GeneralError. Error is Default Message: Exception in ExecuteClassException. Error Description is "Unable to create new process". Value of Windows error code = 6 and message is " The handle is invalid.
"
[2015/01/14 17:11:17.312 1664:656 2] common\util\ExecuteCommand.cpp@4434 Task have completed. Failure return!!
- Cause:
When running SOI, the Pre-boot configuration architecture (x86 / x64) must match the target OS architecture (x86 / x64)
Eg:
Windows7 SP1 Enterprise x64 SOI -> requires WinPE 4.0 x64 preboot configuration
- Solution:
1 - When running a SOI for a x64 OS create a X64 Pre-boot environment:
2 - If using NBS for the initial deployment, remember to select the newly created PXE boot image and set x64, also remember to enable "apply NBS settings immediately" and save changes
3 - Test the SOI job:
For more info on how to set up the SOI job and in particular to partitioning and configuration, please see the "Deployment Solution User guide".
Here below see link for the DS 7.5 SP1 User Guide:
http://www.symantec.com/docs/DOC7207
NOTE:
If you found the above information useful, please give this article a thumbs-up(top right of the post) or add a comment below. Your feedback will help the Symantec tech community – Thank you, Mauro