An issue has been identified in some environments when installing the DSPS component on a site server. Basically the installation of this component will fail and even if you try to install the component manually ( see below how to install the component manually ), you will get an error saying "Microsoft VBScript runtime error:path not found"
How to manually install DSPS component
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- On your Site server browse to this location "C:\Program Files\Altiris\Altiris Agent\Package Delivery\{76D113DE-16D4-4A31-826F-A4DACCEAC8AB}\cache"
- Under that location you will find the .bat file Install_DS_PS_Component.bat
- Open a command prompt window and drag and drop the Install_DS_PS_Component.bat file
- If you are experiencing this issue you shoud get the following error "Microsoft VBScript runtime error:path not found"
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After looking at the VBS that we use to install that component. See below
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objFile.WriteLine("Creating Packages folder if not exists at path "& strSourcePath & "\Deployment")
if Not objFileSystem.FolderExists(strSourcePath + "\Deployment\PSComponent") then
objFileSystem.CreateFolder(strSourcePath + "\Deployment\PSComponent")
objFile.WriteLine("Created Packages folder")
End if
strPSComponentPath = strSourcePath + "\Deployment\PSComponent"
strSourcePath = strPSDir + "\Agents\SoftwareManagement\Software Delivery\{76D113DE-16D4-4A31-826F-A4DACCEAC8AB}\cache\web"
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We see that the follwing location is where the needed files to install DSPS compenent are "C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{76D113DE-16D4-4A31-826F-A4DACCEAC8AB}cache\web", but if we go to that location we can see that the folder "Cache" and "web" are not present there, that's why the install script is failing.
So, in order to fix this, we need to go to "C:\Program Files\Altiris\Altiris Agent\Package Delivery\{76D113DE-16D4-4A31-826F-A4DACCEAC8AB}" and copy the cache folder over to "C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{76D113DE-16D4-4A31-826F-A4DACCEAC8AB}
After this we should be able to install the DSPS component sucessfully.
Best regards,
Ruben