This is a reminder that on 31st August 2014, Storage Foundation and High Availability Solutions 5.0 reached End of Support Life (EOSL) on the following platforms:
Solaris SPARC
Solaris x86-64
Linux
AIX
This includes:
Storage Foundation (Veritas Volume Manager & Veritas File System)
Veritas Cluster Server (VCS)
Storage Foundation Cluster File System
Storage Foundation for DB2
Storage Foundation for Oracle
Storage Foundation for Oracle real Application Clusters
Storage Foundation for Sybase
After the End of Support Life date for a product, normal support services are no longer provided by Symantec. This makes it a good time to upgrade to a later release and take advantage of numerous enhancements to optimize your storage and ensure availability.
Options available for SFHA 5.0 customers:
- Upgrade to a Supported version – if you have a maintenance contract you may upgrade to a supported version of SFHA
https://sort.symantec.com/productmatrix
- Obtain a Support Extension via a BCS Premier contract. Support Extensions are designed to meet the changing support needs of customers on older versions of our software. As such, it enables customers to extend their current support lifecycle beyond the EOSL date.
http://www.symantec.com/products-solutions/services/services.jsp?pcid=support_services
- Purchase a Support Extension. Support Extensions are designed to meet the changing support needs of customers on older versions of our software. As such, it enables customers to extend their current support lifecycle beyond the EOSL date.
http://www.symantec.com/support/bcs/supportextensions.html
Symantec Enterprise product End of Support Life (EOSL) information, including a FAQ can be found at:
https://sort.symantec.com/eosl
Please contact your account manager, contact Technical Support, or submit a case via MySupportfor more information and assistance.
Resources to assist you in the Upgrade:
Symantec Operations Readiness Tools (SORT) is a set of Web-based tools that supports Symantec enterprise products. SORT includes tools to assist with the installation and upgrade process, including pre-installation reports with server-specific checklists and recommendations. Product documentation is available on SORT as well:
SORT Installation & Upgrade Checklist and Report tools
Product documentation (including Installation Guides)
Downloading SFHA products
Support SFHA products can be obtained via FileConnect, an electronic software distribution portal. FileConnect requires a Serial number, if you need help locating your serial number, please contact Support.
Downloading SFHA patches
Patches for SFHA products can be downloaded from SORT