Hello Everyone,
Symantec Endpoint Protection support is availalble with multiple options like Phone Support, Chat Support, Email Support & Social support.
Here is the landing page: http://www.symantec.com/business/support/index?page=contactsupport&key=54619
Phone Support:
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Check Phone Support conact by region. Here is the link.
http://www.symantec.com/support/techsupp_contact_phone.jsp
Chat Support:
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To initiate Chat support, Enter initial word like Endpoi...It will populate the product list, select the product and click on Continue.
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Click on ' Click on LiveChat
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Enter your Name, Email Address, Existing case Number if any & Issue Description. Click on Request Chat & you will be connected to support engineer.
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Note: Chat lines staffed 8 AM - 8 PM Eastern time.
Email Support:
Submit your question to a Endpoint Protection expert. Create, review and manage cases related to technical product support.
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Social Support:
Community forums:
Enterprise Product 11.x & 12.1 : https://www-secure.symantec.com/connect/security/forums/endpoint-protection-antivirus
Small Business Edition 12.0 & 12.1: https://www-secure.symantec.com/connect/security/forums/endpoint-protection-small-business-edition-12x
Small Business Edition 2013: https://www-secure.symantec.com/connect/security/forums/endpoint-protection-small-business-edition-2013
Twitter:
Feel free to follow @SymantecHelp on twitter at http://twitter.com/SymantecHelp.
Spicework:
