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Enterprise Vault Version Numbers

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In the past version numbers within Enterprise Vault were pretty straight forward. You had the base release, and service packs.  Sometimes people would have hot fixes, but that usually affected a handful of files. It all got a bit more complicated with the introduction of the Cumulative Hotfixes. And worse, it’s not easy any more to find out what specifically is installed. Let’s take a few examples:

On a regular Enterprise Vault 10.0.4 environment you might see that the binaries are like this:

Screen Shot 2014-07-28 at 12.06.42.png

And if you do Help -> About Enterprise Vault in the VAC you’ll see:

Screen Shot 2014-07-28 at 12.06.53.png

That’s good, but how do I know if I have installed the 10.0.4 Cumulative Hotfix, like this one.  Well, there isn’t an easy way save for looking at version information on files that are affected.

I thought this would get a whole lot easier in Enterprise Vault 11. At least with that version you can see in Add/Remove Programs that a fix has been installed. You just can’t see what it is:

2014-07-28_12h10_09.png

And to top it all, if you look at the list of Servers in the Vault Admin Console, you might see something like this:

Screen Shot 2014-07-28 at 12.07.48.png

And that’s on a 10.0.4 system!

A bit confusing, as I’m sure everyone would agree. Hopefully Symantec can do something about this in the future to make it simpler for people to manage their environments.


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