Before joining Enterprise Vault team, most of my work involved Oracle Database on Unix(Solaris/AIX/HP-UX), Linux and few Windows. Dtrace meant something very different back then. I crossed the line to Windows world in 2011 by joining the Customer Focus Team (CFT) of Enterprise Vault.
I do root cause analysis for Enterprise Vault product issues and try to help the customer by making the product better. Also I look after technical issues raised in Japan since I am located in Tokyo.
From my background, I like scripting languages and believe they can be powerful weapon for troubleshooting or just looking into a log file. I plan to share some of the techniques that I learnt which helped me understand what is happening under the hood.